Free Shipping* on all orders above the value of R1500.

IMPORTANT INFORMATION

Thanks for shopping on Houseaashirya.com. All you need to know about our delivery timelines can be found right on this page:  

 

IMPORTANT INFORMATION

  • No delivery to PO Boxes. Should you enter a PO Box address at checkout, we will contact you to provide an alternate address and cancel your order if you do not provide us with an alternate address within 24 hours of the request.
  • Delivery times are based on working days, i.e. excluding weekends & public holidays.
  • House Aashirya is an online retailer and delivers nationwide. If you choose to collect, an order may be picked up from our warehouse in Morningside durban. The delivery service we offer is a door-to-door service. This means the shipment will be delivered to the address, not the individual. I.e., if the individual is not available, it may be left with anyone at that address, e.g., security, staff, reception, etc.
  • It is essential that you leave a landline or mobile number for us to contact you during delivery hours.
  • All goods in transit are covered with insurance. 
  • You can track your orders with the tracking number in your orders dispatch confirmation email.
  • Shipping categories are offered at checkout based on your delivery area code. House Aashirya will, from time to time, offer promotional shipping rates, for example, free delivery for specific products.
  • House Aashirya reserves the right to amend shipping costs at any time.
  • Delivery time is based on the estimated time provided by the courier companies we use.
  • Should a package not be delivered through no fault of ours (e.g. no one on-premises/unable to answer calls/invalid or incomplete address), we will attempt a second delivery. If this is still unsuccessful, we will try to contact you via phone and email to make delivery arrangements with you. If we cannot reach you, the order will be returned to our warehouse and checked back into stock. You will be refunded the product amount, excluding the original delivery fee.
  • Customer orders take between 2-3 days to package. Delivery of these orders can take up to an additional 2-3 working days.

 

 

SHIPPING POLICY

*Extra fees may apply if delivery is outside the 25km radius of a major city centre

 

Major City Centres are:

 Johannesburg, Pretoria, Cape TownJohannesburgDurban, Pietermarbury, 

 

You will be notified of your parcel number via email when your order has left our distribution centre.

It will take approximately 5-10 days to deliver via courier, depending on where you live:

Metropolitan areas: Delivery can take up to 5 days 

Countryside areas: Delivery can take up to 10 days

 

If you cannot track your parcel or have not received it within the delivery times specified, please don't hesitate to contact us at info@houseaashirya.com.

 

Damaged Packages

Please report damaged products to House Aashirya within two days from the date of receipt. We will do our best to assist in resolving the issues. If you need to return an item due to a shipping error on our behalf, please repack it in its original packaging and contact us.

Out of Stock

House Aashirya does not support ordering out-of-stock products. If you are interested in an out-of-stock product, you can contact us to inquire about the future availability of the product. We can arrange to make a personal notification when the item (s) arrive.

How do I place an order?

Adds products to a cart.

Click checkout

Then enter their shipping information.

Enter information for Shipping calculator

Click check out

Enter Contact information

Select Delivery method

Enter Shipping address

Enter Discount Code if applicable

Then Click “Continue to Shipping”

Then Click “Continue Payment”. { secure payment , Powered by Payfast}

Select Payment Option

Then Click paymentnow.

Thank you for Shopping with Us

Do you provide tracking information?

Yes, as soon as we ship your order, we will email you the tracking information! Please note that tracking information will be displayed 2-5 days after receiving that email from us.

Do I need to register to shop online?

No, you do need to register for an online shopping profile. However, it will enhance your shopping experience more personal and convenient. If you are not ready to create an online profile, you may choose the Guest Checkout option. In this circumstance, you will not be required to enter any personal information, except for the minimum necessary information we need to deliver your purchase and stay in contact with you. After completing your guest checkout, you must create an online shopping profile for future purchases.

How do I select the right size for me?

Once you have selected the item you want to purchase, click on the View Size Chart link next to the item image to confirm the size.

Is it safe to shop online with House Aashirya?

House Aashirya subscribes to the highest security and encryption measures, allowing our customers to shop with absolute peace of mind! 

How much will it cost me to return my order?

Returning your order to our stores is free. Suppose you decide to return your order utilising our Delivery service. In that circumstance, we will notify you of the estimated return cost when you are processing your return online, as the price will vary depending on your location. The fee of sending the product to us will then be deducted from your refund amount. Also, we do not refund delivery charges, no matter how you choose to return the products. Please obtain a signed waybill when returning a product, as we cannot be held responsible for goods lost in transit. Please take time to carefully read the instructions on your purchases as we cannot accept items for refund that have been damaged in the wash.

How do I contact House Aashirya?

You can send messages to us through the Contact Us page or by email at info@houseaashirya.com 

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Combed Cotton is a softer version of traditional Cotton. It's made by specially treating the cotton fibers, then spun into yarn. Because of the added process and higher quality added to the Cotton, combed Cotton is usually more expensive than regular Cotton.
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